[ZWeb] User stories

Heimo Laukkanen huima@fountainpark.org
Wed, 05 Jun 2002 18:03:42 +0300

Hi all,

I sent email to Paul but haven't yet had any reply so I send an idea to 
the list too. What do you people think about the possibility of having 
for efample in community section a place for user success stories -- and 
creating a format in which people write their success stories.

Format? You ask format?

Yeah. Format is really important, since all of us are not natural 
storytellers. Format -- even in a just a from of an input form helps 
people to write the information which is most important to the story -- 
and of course to the learning from others' experiences. A simple format 
could be for example following.

1. Describe briefly the situation and how it appeared in the first 
place? Please give some background information concerning this 
particular situation.

2. What alternatives you thougth to solving this situation? Which 
alternatives you finally chose and why.

3. What or who helped you in the situation?

4. What was the impact of your work to the situation?

5. What else was relevant to the situation or to your work?

There is actually science behind all of this. People have been studying 
for years about the structure of the stories - and this is one 
application of that.


Yeah. Stories. Powerfull way of communicating things to people. Really.

Not believing? http://www.stevedenning.com ... KM manager from World Bank.