[Zope] Tasking System

[Schmidt, Allen J.]

Thanks for the info. I have been looking at f2w Helpdesk just now. We have
everything needed to put it into place so may go that way for a test.

We'll keep Roundup in mind, though. Thanks

Allen

-----Original Message-----
From: Larry Price [mailto:laprice@efn.org]
Sent: Thursday, April 18, 2002 12:51 PM
To: Schmidt, Allen J.
Cc: 'abg@comco-inc.com'; zope@zope.org
Subject: RE: [Zope] Tasking System


On Thu, 18 Apr 2002, Schmidt, Allen J. wrote:

> We are looking for an issue tracking system. Will take any and all
> suggestions!!
> Looking for something that anonymous users can add issues to for
resolution.
> Admins would delegate tasks to those on our staff. Registered users could
> add/modify/delete tasks or assign to others with a trail documenting the
> process. Upon completion of an issue, an email would be generated to the
> user initiating it. Sounds like more of a helpdesk package now. 
> 
> The URL link to the product from the link below does not work. Wanted to
> take a look, but....
>

I've been in the same boat recently and finally found 
Roundup, http://roundup.sf.net It's written in python, has a zope frontend
and an email interface that works, it uses a hand-crufted bsddb backend
and the html templating is slightly less than self-explanatory, but it's
easy to modify.

http://www.efn.org/~laprice        ( Community, Cooperation, Consensus
http://www.opn.org                 ( Openness to serendipity, make mistakes
http://www.efn.org/~laprice/poems  ( but learn from them.(carpe fructus
ludi)