Zope.com saved us! (was Re: [Zope] Recovery Disaster)

David Huttleston Jr dhjr@hddesign.com
Tue, 30 Jul 2002 10:25:50 -0500


Many thanks to Jim and Sean at Zope.com for saving our=20
bacon!  Prior to this emergency, we had no contact with=20
Zope.com, we just knew they provided commercial support for=20
Zope.  Monday morning we called hoping they could help--=20
within four hours of our initial contact, we received a=20
55MB zexp file with all our rescued sites.  Boy, were we=20
happy to see two folders called "dev" and "prod".

Lessons learned--
1)  DO NOT export the root directory from the ZMI.  Since it
    includes the controlpanel and such, it can NOT be
    imported into a running Zope.  i.e. It's useless!
2)  DO have serveral backups of Data.fs and Data.fs.index
    One backup recent backup is not enough-- it might fail.
3)  DO have backups of your Extensions and Products=20
    directories saved with your Data.fs.  Without these,
    versioning problems can make restoring a nightmare.
4)  Contact Zope.com if you're outa tricks or outa time.

Happy (and Safe) Zoping to all,
  Dave

On Monday 29 July 2002 02:18 am, David Huttleston Jr wrote:
> I'm in a big bind.  During a server upgrade our
> tape unit ate our backup tape.  :(  So our Data.fs
> file is not recoverable.  We have an XML export of
> the root folder of Zope about 300MB), which
> has everything we need.  But, it will not load
> into our new Zope.

--=20
David Huttleston Jr
7941 Tree Lane Suite 200
Madison WI 53717